Once you are tenant as you will be aware it will also come with responsibilities, equally the Landlord will also have duties they need to take responsibility for.
You should always treat your rentals as if it was your own home! What type of care and control you would take in order to keep the property maintained.
This would not only be beneficial for the Landlord but mainly for yourself if the property is maintained the right way your move out will make life so much easier for yourself.
If all items are in working order it would be such an easy task to move out fast and efficiently, having not to worry about repairing ant damages.
Changes in circumstances
During your tenancy if there any changes in your circumstance such as income changes you should inform us or the Landlord immediately.
Right to Rent
We have to follow the government right to rent guide and cannot accept any tenants that fail to pass the checks.
Without the correct proof we cannot proceed and enter into a tenancy I’m afraid, please click on the link below for full information:
Government Right to Rent Guidance
Deposits
You will be required to pay one weeks holding deposit at the start of the tenancy and further balance before you move in.
We normally take one calendrer months deposit in total but some circumstances the Landlord may wish to take 5 weeks which is the maximum limit if the annual rents under £50,000.
By law we have to register your deposit with an approved Tenancy Deposit Scheme all details will be proved at the start of your tenancy.
Offer Acceptance
We will require all offers in writing, we will discuss this with the Landlord if you receive an offer acceptance email from us we will no longer show the property to any prospective tent and the property will be tagged as under offer.
Below are the documents we will require from you;
Proof of Identity
- Passport
- Full Driving License
- National Identity Card
Proof of Residence
- Bank Statement
- Council Tax Bill
- Mortgage Statement
- Credit Card Statement
- Utility Bill
Referencing
As soon as the offer has been accepted your referencing process will begin, we use an independent company and you will be required to fill out an application from with them.
If you do not fill out the application within seven days we will assume you are no longer interested in the property unless otherwise stated by yourself.
Guarantors
You will require a guarantor if you did not pass the reference checks and the Landlord is happy to proceed on the basis you have a guarantor, if you are a student or have been self-employed less than 3 years you will require a guarantor.
Check in/Inventory
We use an independent company for all check in and inventories, before you move into a property this process will be carried out.
The inventory clerk will either meet you at the property on the day of your move or can attend without your presence before your move.
We usually receive the report within 3-5 days and will be sent to you immediately we advise all tenants to check through, add or remove any points they do not agree with, please ensure the report is returned signed within 7 days otherwise we will assume you agree with the report.
Keys
We will provide a set each to all tenants, if keys are misplaced or damaged it will be the tenant’s responsibility to replace them. If the lock requires to be changed due to the key being damaged or broken inside the lock the tenants will need to arrange a locksmith and provide to us with a new set of keys.
No locks are allowed to be changed without the agents or landlords consent.
Council Tax, Utilities and Sky/Cable
All council tax and utilities will be the tenant’s responsibility to pay from the start of the tenancy until the day they vacate. There maybe exceptions if the Landlord has agreed to pay the council tax or any utilities. It will be the tenants responsibility to ensure they have registered with all companies at the start of the tenancy.
Tenants have the right to change suppliers only if they receive consent from the agent or the Landlord, the same applies with sky or cable permission will need to be granted before any installation is carried out.
Contents Insurance
It will be the tenant’s responsibility to ensure they takeout contents insurance on all their personal belongings. The Landlord and agent won’t take any responsibility to any damage, lost or stolen goods that belong to the tenants.
The Landlord will ensure an insurance policy in taken for the items that belong to the Landlord and the buildings insurance.
Maintaining the property during your tenancy
The tenant is responsible in keeping the property clean and tidy during the tenancy. All gardens should be maintained and not over grown. General up keep and cleanliness should be adhered to during the term.
Regularly test the smoke alarms and if you feel they need replacing please get in touch with us.
Visitors
Any visitors should not reside no more than a fortnight if there are circumstances where the visitor may need to stay longer we should be informed.
The tenant must ensure all visitors behave responsibly and respect the property and any neighbours.
Pets
No pets will be allowed unless permission is granted by the Landlord or the agency.
Maintenance issues
All maintenance issues should be reported via email unless it’s an emergency, general repairs require a process by providing the landlord with a price first and then receive confirmation to proceed. Tenants are asked to be patient but anything classed as emergency such as boilers, electrical, plumbing or gas will be dealt with immediately.
All our works are carried out by qualified technicians if we are informed any damaged is caused by the tenant this will be discussed and addressed accordingly.
End of Tenancy
The correct notice will need to be served and the process below carried out by the tenants:
- Make sure all your rent is paid and up to date
- Ensure all utility and other bills are paid to date
- Arrange cleaners to leave the property in the same state you moved in
- If you have a garden make sure it is clean and tidy, all clear of rubbish and your items and cut any lawn.
- Make sure any damage you feel you may have caused is reported two weeks prior so the issue can be rectified.
- Arrange a suitable time we can book with our check-out clerk if you are unable to attend please make this clear and drop of the keys before the appointment
- All keys handed back to the check-out clerk
- Read the checkout report thoroughly and inform us of any disagreement.
It usually takes up to 10 days to return your deposit if all is well and no damage has been reported. If there are any discrepancies and all parties cannot come to an agreement this process will take longer.
In order to process your deposit on most cases we will require your forwarding address.
To find out all charges during your tenancy please click here