Excelet Property

London Estate and Letting Agent

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Excelet Property

London Estate and Letting Agent

  • Home
  • Sales
    • I want to sell
      • Book a Free Valuation
      • Our Fees & Charges
      • Selling FAQ
      • Selling Guide
    • I want to buy
      • Register For Alerts
      • Buyers Guide
  • Lettings
    • I am a Landlord
      • Book a Free Valuation
      • Our Fees & Charges
      • Landlord FAQ
      • Landlord Guide & Services
    • I am a Tenant
      • Register For Alerts
      • Tenant FAQ
      • Tenants Guide
      • Tenants Responsibilities
      • Our Fees & Charges
      • Report a maintenance issue
  • Guaranteed Rent
    • Book a Free Valuation
    • Guaranteed Rent FAQ
  • About Us
    • About Excelet Properties
    • Testimonials
    • Anti Money Laundering
    • Complaints Procedure
    • Repair & Maintenance Services
    • Privacy Policy
    • Terms and Conditions
    • Cookie Policy (UK)
  • Contact
  • Instant Online Valuation
+44 203 488 6978
Excelet Property

London Estate and Letting Agent

  • Home
  • Sales
    • I want to sell
      • Book a Free Valuation
      • Our Fees & Charges
      • Selling FAQ
      • Selling Guide
    • I want to buy
      • Register For Alerts
      • Buyers Guide
  • Lettings
    • I am a Landlord
      • Book a Free Valuation
      • Our Fees & Charges
      • Landlord FAQ
      • Landlord Guide & Services
    • I am a Tenant
      • Register For Alerts
      • Tenant FAQ
      • Tenants Guide
      • Tenants Responsibilities
      • Our Fees & Charges
      • Report a maintenance issue
  • Guaranteed Rent
    • Book a Free Valuation
    • Guaranteed Rent FAQ
  • About Us
    • About Excelet Properties
    • Testimonials
    • Anti Money Laundering
    • Complaints Procedure
    • Repair & Maintenance Services
    • Privacy Policy
    • Terms and Conditions
    • Cookie Policy (UK)
  • Contact
  • Instant Online Valuation
+44 203 488 6978
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What if the tenant stops paying rent?

We always recommend our landlord in taking out a rent guarantee insurance, this gives a piece of mind and will cover 100% of the rent up to a certain amount, we will provide any information required.

As an agency we will do our outmost best in liaising with the tenant and any other information we had during the refences to try and recover any rent loss.

If you have any further questions or would like to get in touch please click on our ask a question link by clicking here, visiting our contact us page, or even just giving us a quick call

What happens if the tenant damages the property?

If there is any damage caused by the tenant they will be liable to pay for this, at the start of the tenancy a check in report will be carried out by out by our independent clerk, we will compare this with the check-out report and determine whether the tenant has caused damage pictures taken before and after will clearly show any damage.

If the tenant continues to disagree the dispute will be passed onto a third party arbitrator provided by The Deposit Protection Scheme we will provide all evidence and handle the case.

Will you transfer all utilities in the tenant’s name?

We will Inform and transfer all utilities into the tenant names and liaise with the companies for any details and meter reading required.

Will you arrange any maintenance issues if repairs are required?

We will provide quotes on any works that need doing at the property, Excelet will only carry out works once sign off is received by the Landlord.

Can you provide an annual statement for tax purposes to me or my accountant?

Yes, on request we will provide an end of year break down report for tax purposes and liaise with accountants if required.

Will my property be inspected during the tenancy?

Yes, we aim to inspect the property minimum three times a year and report back to Landlord if anything needs attention.

Can I visit my property anytime?

As long as the tenant is given sufficient notice according to the Tenancy Agreement you are able to visit the property.

Will the agency apply for a property licence on my behalf?

We will arrange and provide all local authorities with information on a licence application.

Will I receive information from the agency in getting my property safe and legal to rent out?

Yes, without a doubt when we attend to carry out a valuation all help and advice will be provided in getting your property ready to be Let out.

All certificates and safety measure that are legally required you will be informed about and guided step by step, we have long term qualified contractors that can carry out any checks and provide certificates.

How will I receive my rent from the agency?

The monthly rent will be paid via bank transfer, you will receive a management statement with the break down just before the payment is made.

Do I need an EPC (Energy Performance Certificate)?

Yes, in England almost all properties require an EPC (Energy Performance Certificate), this must be undertaken and displayed when marketing the property showing the EPC rating.

How long will it take to rent my property?

This is always depending on the current market situation nobody can predict the exact timescale as the market can change at any time, but rentals are something that will always have prospective tenants looking.

On average it can take 2-4 weeks but as mentioned if there is a less demand in the market with tenants searching at the time it can take slightly longer. We will always do our best to find a suitable tenant as soon as possible.

Do we have to be present on all viewings?

We are very easy going when it comes to preference if you prefer to step out or stay around while we conduct all viewings we have no issue at all, and from experience it won’t affect renting out your home at all.

What happens with the tenant’s deposit?

All tenants deposit taken by Landlords or Letting Agents should be registered with an approved Tenancy Deposit Scheme.

If you choose our managed service we will take care of this for you and register the deposit on your behalf, on Let Only it will be the Landlords responsibility to register the deposit.

The deposit is then either held by the Landlord, Agent (in a separate account) or by the Deposit Scheme itself.

How do I know how much my rent my property will achieve?

The best way to find out the rental amount your property will achieve is by booking in a valuation. We always value your home with our professional experience by researching and understanding the demands of the current market.

To book in a valuation with our team, please either complete your details by clicking here, by visiting our contact us page, or even just giving us a quick call.

What will it cost to Let out my property?

This is all down to you and finically what you feel will work best or even how much you would like us to be involved in, at Exclelet Property we offer three main services;

  • Let Only
  • Rent Collection
  • Fully Managed

For all fee’s and costs please visit our Landlord fee and charges page by clicking here

Do I need permission to Let my property?

Simple answer is Yes, you will need to speak to your Mortgage lender before you can let out your property. There may be certain guidelines your mortgage lender would like you to follow and change the type of mortgage you current have. Furthermore, if you have a property part owned by any housing association they may require you to obtain a sublet agreement.

Why should I choose Excelet Property?

Here at Exclelet Property we try working with clients on a one to one basis and finding out what would give them a perfect experience in renting their home, we meet disappointed clients and establishing things that have gone wrong in the past for them with other agents so Excelet Property does not make similar mistakes.

Excelet Property have therefore worked on trying to achieve a high-level service for all Landlords that are nervous to use Letting Agents.

Our aim is also to give you a personal service by providing dedicated agents on call whenever required we are available 7 days a week.


FREE INSTANT ONLINE VALUATION

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Opening Hours

Monday              9am to 6pm
Tuesday              9am to 6pm
Wednesday        9am to 6pm
Thursday            9am to 6pm
Friday                  9am to 6pm
Saturday             10am to 4pm
Sunday                By appointment only

Contact Details

London

+44 203 488 6978

info@exceletproperty.com

Registered Office

4a Roman Road, London E6 3RX

© 2020. ExceletProperty.com - All rights reserved.

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Legal Name Excelet Properties Limited - UK Company Registration: 12788962 - ICO Data Protection: ZA785083

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