What if I can’t pay my rent?
It’s vital you inform the agency or Landlord straightaway you wouldn’t want to fall into any rental arrears and make things more difficult. By informing the Landlord or agency we can then work out options that suit all parties you may be able to claim financial help which we would be more than happy to help with. Please note the Landlord also has a responsibility to pay their mortgage so would need to make suitable arrangement.
What do I need to do if I want stay on if my tenancy is coming to an end?
If your property is managed by Excelet Property we will contact you and the Landlord eight weeks property to the contract expiring to see if both parties are happy to renew. If this is the case we would issue you with another Tenancy Agreement. If the property is managed by the Landlord its best to contact them eight weeks prior if you haven’t heard as they may have a change of circumstances sometimes landlord may need to move back in, sell or other plans.
Can the Landlord or agent enter the property anytime?
The Landlord or agent can only enter the property by giving prior notice to the tenant, there can be circumstances where an emergency might occur such as a serious maintenance issue and you may not be contactable at the time.
Can I make any changes to the property?
As long as you have permission from the Landlord or agent you can decorate or make any changes agreed, we will always advise tenants not to make any changes unless you have an agreement with the agent or Landlord.
How long will it take to return my deposit once I vacate?
It usually takes up to 10 working days to return your deposit if all is well and no damage has been reported. If there are any discrepancies and all parties cannot come to an agreement this process will take longer.
What if I accidently damage anything in the property?
If anything is damaged by the tenant it will be their responsibility to pay for the damage and costs, it is also very important for the tenants to maintain the property in good order this will help to minimise any damages.
Who is responsible for repairs?
Any repairs required during the tenancy is the responsibility of the Landlord so if anything needs attention or breaks down this will be down to the Landlord to repair, if the property is managed by the agency then they will liaise with the Landlord and arrange for the repairs to be carried out.
What length will my Tenancy Agreement be?
This will depend on the Landlord if they would like a long term Let or a short term Let, we usually try and offer all tenants a 12-month Tenancy Agreement with a six-month break clause if requested.
What happens to my deposit?
All agents and Landlords are required by law to register the deposit with an approved Tenancy Deposit Scheme, you will always receive details of where your deposit is being held.
Will I require a Guarantor?
You will require a guarantor if you did not pass the reference checks and the Landlord is happy to proceed on the basis you have a guarantor, if you are a student or have been self-employed less than 3 years you will require a guarantor.
Do I need an ID?
Yes, in order to pass the referencing, you are required to provide ID and even proof of residency as part of the process is to determine you have the rights to rent in the UK
What if I don’t pass the reference checks?
This totally depends on the reason you may have not passed if it’s down to being a student, self-employed with less than 3 years tax returns, or being a first-time renter with no rental history. We would at first discuss your situation with the Landlord and if they are happy to proceed you may be required to provide a guarantor and even 3 to 6 months’ rent in advance.
How does the referencing process work?
Referencing is an integral part of the process so we can determine if you are able to afford the monthly rent and have a good track record the type of checks involved will be:
- Proof of ID with right to rent check
- Current and possibly previous employment check
- Previous rental history
- Affordability
Once all checks have come back we can proceed with the tenancy and onto the next step.
How to pay a holding deposit and how much will it be?
Once you have found the right place you will be required to pay one weeks holding deposit to secure the property, way of payment will be via bank transfer.
I need a place to rent what do I do?
Firstly, before you start your search, we would always recommend you have your budget in place do not only consider the rental amount you will pay as there are other factors such as:
- Utility bills on top of your rent if it’s not included
- Broadband costs
- Any satellite or cable T.V you might want set up
- Monthly food shop
- All other outgoings you currently have i.e. mobile, car insurance, contents insurance etc
- Any travel costs
- Always have extra savings in case of any unexpected costs
Once you have this in place it would also be best to know the location you prefer whether it’s close to work, transport, schools and local amenities.
With the above in hand the search would be so much easier and less time consuming in you finding the right home.
What if I can’t pay my rent?
It’s vital you inform the agency or Landlord straightaway you wouldn’t want to fall into any rental arrears and make things more difficult. By informing the Landlord or agency we can then work out options that suit all parties you may be able to claim financial help which we would be more than happy to help with. Please note the Landlord also has a responsibility to pay their mortgage so would need to make suitable arrangement.
What do I need to do if I want stay on if my tenancy is coming to an end?
If your property is managed by Excelet Property we will contact you and the Landlord eight weeks property to the contract expiring to see if both parties are happy to renew. If this is the case we would issue you with another Tenancy Agreement. If the property is managed by the Landlord its best to contact them eight weeks prior if you haven’t heard as they may have a change of circumstances sometimes landlord may need to move back in, sell or other plans.
Can the Landlord or agent enter the property anytime?
The Landlord or agent can only enter the property by giving prior notice to the tenant, there can be circumstances where an emergency might occur such as a serious maintenance issue and you may not be contactable at the time.
Can I make any changes to the property?
As long as you have permission from the Landlord or agent you can decorate or make any changes agreed, we will always advise tenants not to make any changes unless you have an agreement with the agent or Landlord.
How long will it take to return my deposit once I vacate?
It usually takes up to 10 working days to return your deposit if all is well and no damage has been reported. If there are any discrepancies and all parties cannot come to an agreement this process will take longer.
What if I accidently damage anything in the property?
If anything is damaged by the tenant it will be their responsibility to pay for the damage and costs, it is also very important for the tenants to maintain the property in good order this will help to minimise any damages.
Who is responsible for repairs?
Any repairs required during the tenancy is the responsibility of the Landlord so if anything needs attention or breaks down this will be down to the Landlord to repair, if the property is managed by the agency then they will liaise with the Landlord and arrange for the repairs to be carried out.
What length will my Tenancy Agreement be?
This will depend on the Landlord if they would like a long term Let or a short term Let, we usually try and offer all tenants a 12-month Tenancy Agreement with a six-month break clause if requested.
What happens to my deposit?
All agents and Landlords are required by law to register the deposit with an approved Tenancy Deposit Scheme, you will always receive details of where your deposit is being held.
Will I require a Guarantor?
You will require a guarantor if you did not pass the reference checks and the Landlord is happy to proceed on the basis you have a guarantor, if you are a student or have been self-employed less than 3 years you will require a guarantor.
Do I need an ID?
Yes, in order to pass the referencing, you are required to provide ID and even proof of residency as part of the process is to determine you have the rights to rent in the UK
What if I don’t pass the reference checks?
This totally depends on the reason you may have not passed if it’s down to being a student, self-employed with less than 3 years tax returns, or being a first-time renter with no rental history. We would at first discuss your situation with the Landlord and if they are happy to proceed you may be required to provide a guarantor and even 3 to 6 months’ rent in advance.
How does the referencing process work?
Referencing is an integral part of the process so we can determine if you are able to afford the monthly rent and have a good track record the type of checks involved will be:
- Proof of ID with right to rent check
- Current and possibly previous employment check
- Previous rental history
- Affordability
Once all checks have come back we can proceed with the tenancy and onto the next step.
How to pay a holding deposit and how much will it be?
Once you have found the right place you will be required to pay one weeks holding deposit to secure the property, way of payment will be via bank transfer.
I need a place to rent what do I do?
Firstly, before you start your search, we would always recommend you have your budget in place do not only consider the rental amount you will pay as there are other factors such as:
- Utility bills on top of your rent if it’s not included
- Broadband costs
- Any satellite or cable T.V you might want set up
- Monthly food shop
- All other outgoings you currently have i.e. mobile, car insurance, contents insurance etc
- Any travel costs
- Always have extra savings in case of any unexpected costs
Once you have this in place it would also be best to know the location you prefer whether it’s close to work, transport, schools and local amenities.
With the above in hand the search would be so much easier and less time consuming in you finding the right home.